Customer Reviews and Testimonials

We take pride in providing the best possible service to our customers on a daily basis! On this page you will find a long list of reviews from satisfied customers who took the time out to let us know what they thought of our service. If you would like to write us a review please feel free to email it to [email protected] - We love hearing from our customers!

customer

27 hours ago

It was so simple and easy to use the website. And the pictures show the bouquets beautifully. Very happy with the whole experience!

Anna P

27 hours ago

They were excellent to work with. The recipient of our gift was unexpectedly discharged from the hospital and they delivered it right to their home with no extra charge! Thank you!

Rebecca

2 days ago

I thought my order was in to late for same day delivery. But they took part of it up the first day. Then took the flowers up the next morning so they would be fresh.

Great service

customer

2 days ago

Flowers were absolutely beautiful! The blooms are still fresh with several opening now.

New Baby

2 days ago

It was so easy and convenient!

customer

2 days ago

Great Service!!!!! I ordered flowers for my aunt but in the meantime she left to go to another facility. Sure enough the Hospital Gift Shop notified me that she left and sent the flowers to the other facility!!! WOW

customer

2 days ago

Easy to do
Super fast delivery
Beautiful flowers

customer Genevieve Uhl

6 days ago

I sent my grandson who was in Lancaster General Hospital a Gift Basket filled with sports ,car ,magazines, daily newspaper, deck of cards, which was a great idea for a sick 35 yr.old male. Placing the order, and the delivery was excellent, I was very pleased, and he was very happy with the basket. Thank you,

customer

6 days ago

Thank you for keeping in constant communication in regards to delayed delivery (patient in ICU.) This service was invaluable in helping with a friend in a distant hospital.

customer

March 28

Thank you for delivering beautiful flowers to my mother while she was in the hospital. She was so happy.

Erika

March 28

The flowers were beautiful and even though the person I sent them to was discharged early they delivered them to their home for no extra charge.

~ Annonymous

March 26

Wonderful follow-up and customer service! Because the co-worker we wanted to send flowers to was in ICU, HospitalGiftShop.com kept me updated daily, letting me know the flowers would be delivered once she was in an area of the hospital where she could have fresh flowers. When she unexpectedly passed away, HospitalGiftShop.com was helpful in re-routing the order.

customer

March 24

They were great with switching locations when my hospital guest went home early. The changed delivery locations and were still able to receive their flowers and balloons!

Adlan

March 22

It was very easy to do my purchase online,
they answered all my question in a very professional manners and in very short time.
they delivered the product in no time and the way I like it.

Dianne Standard

March 21

it was great to be able to purchase and have delivered a gift for someone in the hospital at the Children Medical Center in Augusta GA while living over an hour away.

CanadianCustomer

March 21

We sent flowers to our dear relative. She received them the same day we placed our order. She sent a photo of the flowers along with a text thanking us for a beautiful arrangement. She enjoyed them for all the days she was in care. We had a bit of a concern in placing the order because we placed the order online from outside of the U.S. I would recommend the Hospital Gift Shop to anyone who wanted to send flowers to a friend or relative at the Hospital.

Sarah

March 21

Super easy to navigate and amazing service! Will definitely use in the future!

Lynn

March 20

I would most definitely recommend! I had ordered the "Best" arrangement along with the 6 balloon - Balloon Bouquet for my niece who had just had a baby. Well..... the original arrangement was such a disappointment. It contained 2 small white Fiji mums along with some white stem stock flowers, a HUGE purple bow, 2 matching stork picks and 2 matching Baby Girl balloons, WOW... I was so embarrassed and hurt. I called customer service and expressed my concern. I sent in a picture as well. On Monday a new arrangement was sent out. It was beautiful and the balloons were great as well. So the few flowers, two matching balloons, and two stork picks that all made for a disappointing and incorrect arrangement was quickly turned into a beautiful arrangement with balloons that made everyone smile! The people at the customer service desk truly listened to understand!!!! Thank You so much

2 days ago

Hi Lynn, thank you so much for this honest review. We're always striving to become better at what we do, and it's comments like yours that help us correct any areas that we may be lacking in. We appreciate being given the opportunity to work with you on this. We will let the customer service team and the agents you worked with about this review! We're happy that you and the recipient enjoyed the bouquet and the balloons. Again, we would like to thank you for your feedback and ask that you please feel free to contact us if you have any further questions - 1-567-267-7600.

Shirlee Bennett

March 18

l ordered flowers to go to hospital on a Friday
Patient was dismissed on Friday. I received this info from
Hospital Gift Shop.com asking for patients address. They
followed up with me on Sat needing the home phone before
they delivered the flowers. Patient joyfully received flowers
at home on a Monday. I was extremely pleased with the
service.

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